Privacy Policy

At Tovi & Co., we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your data when you visit or make a purchase from our store.

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What Personal Information We Collect

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When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

As you browse, we also collect information about:

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• The pages and products you view

• The websites or search terms that referred you to us

• How you interact with our site

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We refer to this as Device Information.

We collect this data using technologies such as:

Cookies – small data files stored on your device that often include a unique anonymous identifier.
Log files – which track actions on the site and collect data such as IP address, browser type, internet provider, referring/exit pages, and timestamps.

When you make or attempt to make a purchase, we collect:

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• Name

• Billing and shipping address

• Payment information (such as credit/debit cards and other accepted payment methods)

• Email address

• Phone number

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This is referred to as Order Information.

Together, Device Information and Order Information are called Personal Information.

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How We Use Your Personal Information

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We use your Order Information to:

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• Process and fulfill your orders

• Arrange shipping and delivery

• Send confirmations and invoices

• Communicate with you

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We may also use this information to:

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• Detect and prevent fraud or risks

• Provide you with relevant offers, products, or marketing (if you have opted in)

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We use Device Information to:

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• Improve and optimize our website

• Analyze user behavior and performance

• Enhance your overall shopping experience

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Sharing Your Personal Information

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We may share your Personal Information with trusted third parties to help us operate our business, such as payment processors, shipping partners, and analytics providers.

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For example, we use Google Analytics to understand how customers use our website.

We may also share your information when required by law or to protect our rights.

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Behavioural Advertising

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We may use your information to provide personalized ads or marketing communications that may interest you.

You can opt out of targeted advertising through platforms such as:

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• Facebook Ads Settings

• Google Ads Settings

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Your Rights

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If you are a resident of the European Economic Area (EEA), you have the right to:

• Access your personal data

• Request correction or updates

• Request deletion of your data

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To exercise these rights, please contact us at tovi-suppport@gmail.com

Please note that your information may be transferred and processed outside of Europe, including in countries such as the United States and Canada.

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Data Retention

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We retain your Order Information for our records unless and until you request its deletion.

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Minors

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Our website and products are designed for families and children, but purchases must be made by a parent or legal guardian.

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Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

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Contact Us

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If you have any questions or need more information, please contact us at: tovisupport@gmail.com